Shipping

Shipping & Delivery

We aim to dispatch all orders within 1-2 business days. Orders placed before 11 a.m. Monday to Friday are typically shipped on the same day. Orders placed after 11 a.m. or on weekends and bank holidays will be processed on the next business day.

In the rare event that an item is out of stock, we will contact you within 24 hours with an update on your order.

UK Shipping Options

We partner with Royal Mail UPS and APC to offer a range of reliable delivery services across the UK. Shipping costs are calculated at checkout based on the total weight of your order.

Please note that a shipping surcharge applies to the following areas. Costs and estimated delivery times will be calculated at checkout.

International Shipping

We offer international shipping to a wide range of countries in Europe and worldwide. Shipping costs are based on the weight and destination of your order and will be calculated at checkout.

• • International Tracked (Europe & Key Markets): This service typically takes 3–5 working days for delivery.

  • Rest of World (ROW) Tracked: This service typically takes 5–10 working days for delivery.

For heavy orders that do not calculate on the website at the checkout, Please contact us for a custom shipping quote.

Customs, Duties & Taxes

Please be aware that all international orders may be subject to customs duties, taxes, and fees upon arrival in the destination country. These charges are not included in your order total or shipping cost.

• All applicable customs fees and taxes are the responsibility of the customer.

• We have no control over these charges and cannot be held responsible for any fees incurred.

Returns & Address Information

• Incorrect Address: We are not responsible for failed deliveries due to an incorrect or incomplete address provided at checkout. Please double-check all details before confirming your order.

• Failed Delivery: If a package is returned to us due to a failed delivery attempt (e.g., you were not available to accept it), you will be responsible for any redelivery fees.

• Returns: If you wish to return an item, you are responsible for the return shipping costs. Please see our full returns policy for more details.